$35
USD / hour
Hourly Support
For emergencies and one‑off issues. Recommended for users who need occasional help. Support is provided remotely via TeamViewer and AnyDesk.
HelpDesk IT • Asistencia Remota Profesional
Your external IT department — fast, professional remote support
We help people and businesses that don’t have an internal IT team. We provide remote support using tools that allow us to work as if we were physically in front of your computer. This lets our technicians connect directly to your computer to configure, repair, and assist with software.
For hardware-related tasks, you may need to perform minimal actions on your side (connect/disconnect devices or reboot).
Prices are shown in USD. We can convert totals to MXN upon request for customers in Mexico.
HelpDesk Service Options
Choose the level that matches your workflow — from one-off fixes to full IT coverage.
Recommended
Starting at
$150
USD / month
Monthly Hour Packs
Best for businesses that need consistent monthly IT support. More cost-effective than hourly service. Hours renew monthly and are not cumulative. Remote support provided through tools that allow us to work as if we were in front of your system.
Hours
* Renews monthly (non‑cumulative)
OFFER FIRST 6 MONTHS
Regular Price: $999 USD / month
$749
25% off for 6 months
Membership
CyberWatch
Premium plan: we act as your Full IT Department with priority support and full access to our technical team. Remote support via tools that allow us to work as if we were physically in front of your workstation.
Precios en USD. Clientes en México pueden solicitar conversión a MXN.