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HelpDesk IT • Asistencia Remota Profesional

Your external IT department — fast, professional remote support

We help people and businesses that don’t have an internal IT team. We provide remote support using tools that allow us to work as if we were physically in front of your computer. This lets our technicians connect directly to your computer to configure, repair, and assist with software.

For hardware-related tasks, you may need to perform minimal actions on your side (connect/disconnect devices or reboot).
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HelpDesk Service Options

Choose the level that matches your workflow — from one-off fixes to full IT coverage.

$35
USD / hour
Hourly Support
For emergencies and one-off issues
For emergencies and one‑off issues. Recommended for users who need occasional help. Support is provided remotely via TeamViewer and AnyDesk.
  • Remote troubleshooting & configuration
  • Windows / Linux / macOS support
  • Pay only for time used
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Recommended
Starting at
$150
USD / month
Monthly Hour Packs
Predictable monthly coverage for teams
Best for businesses that need consistent monthly IT support. More cost-effective than hourly service. Hours renew monthly and are not cumulative. Remote support provided through tools that allow us to work as if we were in front of your system.
  • Lower effective hourly rate
  • Priority scheduling vs. on-demand
  • Ideal for recurring tasks & maintenance
* Renews monthly (non‑cumulative)
Hours
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OFFER FIRST 6 MONTHS
Regular Price: $999 USD / month
$750
USD / month
CyberWatch
Full IT Department + priority support
Premium plan: we act as your Full IT Department with priority support and full access to our technical team. Remote support via tools that allow us to work as if we were physically in front of your workstation.
  • Priority response & escalation
  • Security hygiene & best practices
  • Ongoing monitoring & guidance
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Precios en USD. Clientes en México pueden solicitar conversión a MXN.