We offer a 30-day "satisfaction" guarantee on all orders.
The possibility of returning an item is subject to the condition that it must not be used, must be in the same condition as you received it and must also be in its original packaging.
For the return formalities to be complete, you must provide a receipt or proof of purchase.
Refund requests can only be processed within 30 days of the date of purchase.
Regarding the refund process, we will send you an e-mail to inform you of the receipt of the returned item. The email also stipulates the approval or rejection of your refund. In case of approval of the return, the refund will be made within a few days.
The refund amount will automatically be paid into your bank account.
In case of delay in the refund, please check your bank account and contact your bank, it may take some time for the transaction to display. If you have already followed the procedure but have not yet received anything, please contact us via [email protected]
Refunds are only made on open items. Not all items on sale are subject to refunds and returns.
Exchanges are only allowed if the item is damaged. If so, please send an email to the following address: [email protected]
Send the package to the following address:
Rue du Haut Barrieux
03400 YZEURE - France
If you have any further questions, please do not hesitate to contact us. We will be happy to help you.